FAQ

Frequently Asked Questions | Playa Azul FAQ

  • Where is Playa Azul?

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    The new route to get to Play Azul.


    This GPS google maps link will take you to the entrance of Playa Azul New Road.

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    • Approaching town from Sonoyta, exit at the overpass and go under it to take highway 3 East.

    • Go East about 9.5 miles

    • (GPS Final Point) Turn right and follow Playa Azul Resort signs for about 3.43 miles.

    • Turn Left and drive for 1 mile.

    • Turn right towards Playa Azul Resort, his part of the road goes for about 1.0 miles.

    • Then take a left turn for about 120 yards. Then go right to get into the parking area.

    • Walk through the block security tunnel to the elevator on the Parking P Level. The Lobby is the L Level.

  • Do we need our passports For Playa Azul Travel?

    As of June 1, 2009, all U.S. citizens are required to have a passport or a passport card for travel outside the United States, including land and sea travel to destinations such as Canada, Mexico, and the Caribbean. This requirement applies to all forms of travel, not just air travel. The only exception is for children under the age of 16, who may still be allowed reentry from Canada, Mexico, or the Caribbean with a birth certificate or naturalization paper. Additionally, there is mention of the option to obtain a passport card, which is a more affordable alternative to a passport book. The information provided suggests that you can apply for a passport card by mail. For the most up-to-date information on passport requirements and to find a passport processing center near you, it is recommended to visit the official website mentioned or contact the U.S. Department of State. Keep in mind that passport regulations may have changed since my last knowledge update in January 2022, so verifying the current requirements is crucial.– iafdb.travel.state.gov

  • Do I need Mexican car insurance For Playa Azul Travel?

    Yes, it is essential to have Mexican car insurance when traveling to Mexico. Mexican law requires all drivers to carry liability insurance from a Mexican insurance company. This coverage is necessary to ensure that you are financially responsible for potential damages or injuries caused in an accident. You can purchase Mexican car insurance from various agencies, including AAA, Costco, and other providers. It's important to obtain this insurance before crossing the border into Mexico. If you need assistance in finding an insurance agent or have specific questions about coverage, it's recommended to contact the insurance providers directly or seek guidance from the relevant authorities.

  • Are there limits or restrictions on what I can bring back to the US?

    As of my last knowledge update in January 2022, travelers entering the United States are subject to various restrictions on what they can bring back. It's important to note that regulations may have changed since then, and it's advisable to check for the most up-to-date information. As of my last knowledge update: 1. Alcohol Limit: o The general limit for alcohol is one liter per adult. Additional regulations may apply based on the type and quantity of alcohol. 2. Food Restrictions: o While some food items, such as shrimp and fish, may be allowed, bringing back fruits, vegetables, uncooked meats, or dairy products is usually prohibited. 3. Customs Regulations: o It's essential to be aware of U.S. Customs and Border Protection regulations regarding the specific items you intend to bring back. 4. Changes in Regulations: o Regulations can change, and additional restrictions may apply. Checking the official website of U.S. Customs and Border Protection or contacting them directly for the most current information is recommended. Always be sure to declare all items appropriately when going through customs, and consider checking with customs authorities or reviewing their guidelines for the latest details on what you can and cannot bring back to the United States.

  • Will there be a long wait at the border to cross back into the US?

    The wait time at the border when crossing back into the U.S. can vary depending on several factors. Here are some considerations: 1. Simplicity of Crossing: o The border crossing process is generally straightforward. Having passports or birth certificates ready for inspection and following instructions will expedite the process. 2. Factors Affecting Wait Time: o The wait time can be influenced by various factors such as the season, holidays, Spring Break, and the day of the week. 3. Busy Vacation Times: o During peak vacation periods or busy weekends, there may be delays as many travelers are returning to the U.S. at the same time. 4. Plan Accordingly: o Planning extra time for potential delays during busy periods is advisable. 5. Live Wait Time Information: o To check live wait times at the border crossing, you can use the link provided (http://bwt.cbp.gov/) and select "Mexican Border Ports of Entry," then choose "Lukeville." Keep in mind that wait times can change, and it's recommended to stay informed about the current conditions, especially during peak travel times. Always check for the most up-to-date information before your journey.

  • Can I rent a car in the US to take to Rocky Point?

    Yes, it is possible to rent a car in the U.S. and take it to Rocky Point, Mexico. Some U.S. rental car companies, including Enterprise, allow you to cross the border into Mexico with the rented vehicle. However, it's important to note the following: 1. Mexican Insurance: o Most U.S. rental car companies require you to purchase their Mexican insurance coverage when taking the vehicle into Mexico. This coverage is essential to comply with Mexican law and ensure you are adequately insured while in the country. 2. Documentation: o Ensure you have the valid rental agreement and proof of insurance for the entire duration of your travel in Mexico. 3. Rental Company Policies: o Different rental companies may have varying policies regarding crossing the border, so it's crucial to check with the specific company you plan to rent from to understand their terms and conditions. 4. Advance Arrangements: o It's advisable to inform the rental company in advance about your intention to take the vehicle into Mexico to ensure compliance with their policies and to arrange for the necessary documentation and insurance. Always verify the specific terms, conditions, and requirements with the rental car company you choose, as policies may differ among companies.

  • Can we bring food and drinks?

    As of my last knowledge update in January 2022, travelers are generally allowed to bring food and drinks for personal consumption across the U.S.-Mexico border. However, it's essential to be aware of a few considerations: 1. Personal Use: o Bringing food and drinks for personal use, especially for consumption within the accommodation, is typically permitted. 2. Full-Size Kitchen in Units: o If your accommodation has a full-size kitchen, it provides the convenience of preparing and enjoying meals in your unit. 3. Water for Desert Travel: o Bringing plenty of water when traveling across the desert is a smart and important practice. Staying hydrated during desert travel is crucial for your well-being. 4. Check for Updates: o Regulations may change, and it's advisable to check for any updated guidelines or restrictions before your trip. Always be aware of the latest rules and regulations, and consider any specific guidelines provided by border control or relevant authorities. If you have any specific concerns or if there have been changes in regulations since my last update, it's recommended to verify the current status with official sources.

  • Should we bring linen and towels For Playa Azul Travel?

    Condos and Homes at Playa Azul Resort are fully furnished, and linens and supplies are provided. However, it's advisable to bring your own towels and beach chairs for personal use during your time away from the room. If you have specific preferences or if there have been changes in the provided amenities since my last update in January 2022, it's recommended to confirm with the resort directly or check any communication they may have sent to you regarding accommodation details.

  • Do you provide beach chairs and umbrellas?

    It seems that the availability of beach chairs and umbrellas may vary depending on the specific unit at Playa Azul Resort. As each condo and villa is individually owned, the resort cannot guarantee the presence of these amenities in every unit. However, there are loungers available in the pool area and at the large Palapa. It's essential to check with the resort directly or the property management to inquire about the specific amenities provided in the unit you choose and if beach chairs and umbrellas are available.

  • What type of kitchen wears and utensils are available?

    As each unit at Playa Azul Resort is privately owned, the inventory of kitchen wares and utensils may vary from one unit to another. However, in general, the units are likely to have the basics for preparing traditional meals. Common kitchen amenities typically include pots, pans, cooking utensils, dishes, glasses, and silverware. To get specific details about the kitchen inventory in a particular unit, you may want to check the information provided by the unit owner on their profile or contact the resort directly. Additionally, viewing photos of the units, if available, may give you a better idea of the kitchen amenities provided in each individual condo or villa.

  • I know Playa Azul doesn't allow pets, but can we bring a very small, very very well-trained dog?

    Playa Azul Resort has a strict policy of not allowing any pets, regardless of size or training. Therefore, even if your dog is very small and well-trained, the resort does not permit pets on the premises. It's important to adhere to the resort's policies to ensure a comfortable and enjoyable stay for all guests. If you have specific concerns or considerations, it's recommended to contact the resort directly to discuss any potential accommodations or alternatives.

  • Will my room have a phone and internet?

    It's great to know that all the condos and homes at Playa Azul Resort have internet access. Additionally, having Wi-Fi available in common areas, including the lobby area, provides convenient connectivity for guests. If you have any specific requirements or questions about the internet connection in your room or additional amenities, it's recommended to contact the resort directly for the most accurate and up-to-date information. Enjoy your stay at Playa Azul Resort!

  • Will my cell phone work in Rocky Point?

    Cell phone coverage in Rocky Point (Puerto Peñasco) can vary depending on your mobile carrier. Some major carriers have coverage in the area, but it's advisable to check with your specific provider to determine the extent of coverage and whether additional charges, such as roaming fees, may apply. Roaming fees can be incurred when using your phone outside of your home network, so it's recommended to check with your mobile carrier about international roaming rates and options before using your phone in Rocky Point. Additionally, some travelers opt to purchase local SIM cards or use temporary international plans to manage costs while staying connected. For the most accurate and up-to-date information regarding cell phone coverage and charges, it's best to contact your mobile carrier directly

  • Can I use credit cards and debit cards while in Rocky Point?

    Yes, credit cards and debit cards are generally accepted in most places in Rocky Point (Puerto Peñasco). Many businesses, including restaurants, shops, and hotels, accept major credit cards. However, it's advisable to carry some cash, especially in smaller establishments or markets where card acceptance may be limited. Before traveling, it's a good idea to inform your bank or credit card company about your travel plans to avoid any potential issues with card transactions in a different location. Additionally, be aware of any foreign transaction fees that may apply when using your cards abroad. Checking with your financial institution beforehand can help ensure a smooth experience when using credit or debit cards in Rocky Point.

  • How far is it from Playa Azul Resort to town?

    The distance from Playa Azul Resort to town (Rocky Point, Puerto Peñasco) is approximately 20 minutes once you are on Highway 3. Keep in mind that travel times can vary based on traffic conditions, and it's always a good idea to plan accordingly, especially during peak travel times or busy seasons.

  • How many people can we have in each unit?

    The occupancy limits for each unit at Playa Azul Resort are specified on each unit's description page. These limits are strict and include all occupants, including children of any age. It's crucial to adhere to these occupancy limits, and you will receive bracelets at check-in to identify your party as Playa Azul Resort rental guests. If you are traveling with a large group and need assistance in choosing appropriate units, it's recommended to contact the resort directly. Additionally, it's important not to exceed the occupancy limits specified for the unit you have reserved. Arriving with additional guests beyond the occupancy limits may result in denied check-in, and refunds may not be provided. Please carefully review the occupancy limits for your reserved unit to ensure compliance with Playa Azul Resort's policies.

  • Can you guarantee a certain unit or special accommodations?

    Playa Azul Resort allows you to view available units for the dates you've chosen, and your reservation will be made for the specific unit you select. However, it's important to note that circumstances beyond their control, such as maintenance issues that cannot be immediately resolved, may arise. In such instances, the resort may need to re-accommodate you to a comparable unit. While the resort strives to avoid such situations, they cannot guarantee specific circumstances that may be beyond their control at the time of check-in. It's a good practice to communicate with the resort directly if you have specific requests or concerns regarding the unit or accommodations to get the most accurate and up-to-date information.

  • What about fireworks and beach bonfires?

    At Playa Azul Resort, neither fireworks nor bonfires are permitted on the resort property or on Federal Beach Areas. If a renting guest is found with fireworks, it may result in eviction from the resort, and no refund will be provided. It's important to adhere to these regulations to ensure the safety and well-being of all guests and to comply with the policies set by the resort. If you have specific questions or concerns, it's recommended to contact the resort directly for the most accurate and up-to-date information on their policies.

  • Can I use a BBQ inside my condo or villa?

    Using any type of barbecue inside the condo or villa is not allowed at Playa Azul Resort. However, the resort provides BBQs in the common area by the large Palapa for guests to use. It's important to adhere to these rules to ensure the safety and well-being of all guests and to comply with the resort's policies. If you have any specific questions or if there have been changes in policies since my last update, it's recommended to check with the resort directly for the most accurate and up-to-date information

  • Is it safe to drink the water?

    While the tap water in Rocky Point (Puerto Peñasco) may be considered safe for activities like showering and brushing teeth, it is generally recommended to avoid drinking it directly. For drinking purposes, it is advisable to use bottled water. Many visitors and locals prefer to drink bottled water to ensure its safety. It's a good practice to bring your own bottled water or purchase it in town. Staying hydrated, especially in the hot summer months, is important, so having a supply of safe drinking water is essential. Consider bringing small water bottles with you, especially if you plan to spend time on the beach or in other outdoor activities, to prevent dehydration.